Terms & Conditions

Welcome to DOT10X™.

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These Terms & Conditions govern your access to and use of dot10x.com, including purchases of physical products, digital products, e-books, software, applications, educational content, AI-related resources, courses, services and any other products or services made available through the website.

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By accessing, browsing, registering on, or purchasing through the website, you agree to be bound by these Terms & Conditions and our applicable Privacy Policy, Shipping Policy and Refund/Return Policy.

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If you do not agree with these terms, please do not use the website or purchase products or services from DOT10X™.

DOT10X™ is a brand operated by Eelin Enterprises.

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DOT10X™ may be used as the commercial/brand name displayed to customers, while invoices, payment records, legal notices and other statutory documents may identify the underlying legal business entity, Eelin Enterprises, as applicable.

You must have the legal capacity to enter into a binding contract under applicable Indian law to purchase products or services from DOT10X™.

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If you are below the age permitted to independently enter into such transactions, you should use the website only with the involvement and consent of your parent or legal guardian.

You agree to use this website only for lawful purposes.

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You must not:

• Use the website for fraudulent, unlawful or unauthorised purposes.

• Attempt to gain unauthorised access to the website, servers or systems.

• Interfere with website security or functionality.

• Copy, reproduce or commercially exploit DOT10X™ content without permission.

• Upload malicious code, viruses or harmful material.

• Misuse discount codes, promotional offers, accounts or payment systems.

• Attempt to obtain products, services or refunds through fraudulent means.

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We reserve the right to restrict or suspend access where reasonably necessary to protect our website, customers, business or legal interests.

DOT10X™ may offer, among other things:

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Physical Products

Examples may include:

• Roll-up standees

• Display products

• Canopies

• Promotional tables

• Car cleaning products

• Advertising and promotional materials

• Other physical products introduced from time to time

 

Digital Products

Examples may include:

• E-books

• Digital documents

• AI prompts

• AI resources

• Templates

• Educational materials

• Courses or paid learning content

• Software applications

• Mobile applications

• Web applications

• Digital tools and resources

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The product description, specifications, price, availability, licence terms and applicable conditions displayed on the relevant product page will form part of the applicable transaction.

We make reasonable efforts to ensure that product descriptions, images, specifications, prices and availability are accurate.

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However, photographs and colours may appear differently depending on your device or display settings.

Minor variations in colour, dimensions, packaging or appearance may occur where reasonably consistent with the nature of the product.

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Where a product has specific specifications or compatibility requirements, customers are responsible for reviewing the product information before placing an order.

Prices displayed on DOT10X™ may be in Indian Rupees (INR), unless otherwise stated.

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Applicable taxes, GST, shipping charges, platform charges or other applicable charges will be displayed or communicated as required before completion of the transaction.

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We reserve the right to correct obvious pricing, typographical or product-information errors.

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If an order has been placed because of an obvious pricing or listing error, we may cancel the affected order and provide an appropriate refund where payment has already been collected.

Placing an order constitutes an offer to purchase the selected product or service.

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An order acknowledgement does not necessarily mean that the order has been finally accepted.

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We reserve the right to cancel an order in circumstances including:

• Product unavailability

• Pricing or listing errors

• Payment problems

• Suspected fraud or abuse

• Incorrect customer information

• Delivery restrictions

• Technical errors

• Violation of these Terms & Conditions

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If an order is cancelled after payment has been successfully received, the eligible amount will be refunded using the applicable payment method or another legally permissible method.

Payments may be processed through third-party payment gateways and other payment methods made available on the website.

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By submitting payment information, you confirm that you are authorised to use the selected payment method.

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DOT10X™ does not ordinarily store complete payment-card information on its own servers where payment processing is handled by third-party payment providers.

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Payment providers may have their own terms and privacy policies.

Digital products may be delivered by:

• Download link

• Email

• Customer account

• Application access

• Web-based access

• Other electronic delivery methods

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Customers are responsible for providing an accurate email address and maintaining access to their account/device.

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Unless otherwise stated, digital products are licensed to the purchaser for personal or permitted business use and are not automatically transferred to another person.

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Digital products must not be:

• Resold

• Redistributed

• Uploaded to file-sharing websites

• Shared publicly

• Reproduced commercially

• Used to create competing products

• Distributed without written permission

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Specific product licence terms may override these general terms where clearly stated on the product page.

DOT10X™ may provide mobile applications, web applications, software tools or related services.

Software may be provided under a limited, non-exclusive, non-transferable licence unless otherwise specified.

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Software may require:

• Compatible devices

• Internet access

• Operating-system support

• Updates

• Third-party services

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We may update, modify, suspend or discontinue particular features where reasonably necessary.

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Where a paid subscription or recurring service is introduced, the applicable subscription terms, billing frequency and cancellation conditions will be displayed before purchase.

DOT10X™ may provide AI prompts, AI resources, tutorials, courses, guides and educational material.

Such material is provided for educational and informational purposes.

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AI-generated results can be inaccurate, incomplete, outdated or unsuitable for a particular purpose.

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Customers should independently verify important information before relying on AI-generated output.

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DOT10X™ does not guarantee that any AI tool, prompt, course or educational material will produce a particular business, financial, professional or other result.

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Educational content does not constitute professional, legal, financial, medical or other regulated professional advice unless expressly stated otherwise and appropriately provided.

Unless otherwise stated, all rights in the DOT10X™ website and its original content belong to Eelin Enterprises or its respective licensors.

 

This includes, where applicable:

• DOT10X™ branding

• Logos

• Website design

• Text

• Graphics

• Product descriptions

• Images

• Videos

• Software

• Applications

• E-books

• Templates

• AI resources

• Educational materials

• Original digital content

 

You may not reproduce, modify, distribute, sell, publish or commercially exploit protected content without prior written permission.

 

Nothing in these Terms transfers ownership of intellectual property to you.

DOT10X™ may use or link to third-party services, websites, payment providers, hosting providers, delivery partners, analytics services, app stores or other external services.

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DOT10X™ is not responsible for the content, policies, security, availability or practices of independent third-party services.

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Your use of such services may be subject to their respective terms and policies.

Promotional offers, discount codes and special prices may be subject to additional conditions, validity periods, product restrictions or usage limits.

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Unless expressly stated otherwise:

• Offers cannot be exchanged for cash.

• One or more offers may not be combined.

• Promotional codes may not be resold.

• We may cancel or modify an offer where required due to technical errors, misuse or other legitimate reasons.

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.

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We do not guarantee that:

• The website will always be available without interruption.

• The website will always be error-free.

• Every digital service will work on every device or operating system.

• Third-party services will always remain available.

• AI-generated or educational content will always be accurate or suitable for a particular purpose.

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Nothing in these Terms is intended to exclude or restrict rights or remedies that cannot lawfully be excluded under applicable Indian law.

To the maximum extent permitted by applicable law, DOT10X™ shall not be liable for indirect, incidental, special or consequential losses arising from the use of the website, except where such limitation is prohibited by law.

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Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

Orders are subject to the applicable Refund & Return Policy published on DOT10X™.

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Different conditions may apply to:

• Physical products

• Damaged products

• Incorrect products

• Customized products

• Digital products

• Downloadable products

• E-books

• Software

• Applications

• Courses

• Services

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The applicable conditions will be communicated on the relevant product/service page wherever required.

Customers may contact DOT10X™ regarding complaints, orders, products, payments or services using the contact details published on the website.

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DOT10X™ will maintain an appropriate grievance-redressal mechanism as required by applicable law.

Email: dot10xshop@gmail.com
Phone: +91 89514 57244
Address: No.68, Sri Chowdeshwari Layout, Begur, Bengaluru, Karnataka - 560068, India.

These Terms shall be governed by the laws applicable in India.

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Subject to mandatory consumer-protection and other applicable laws, disputes shall be subject to the jurisdiction of the courts/competent authorities having jurisdiction over the applicable principal place of business of Eelin Enterprises.

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Nothing in this clause is intended to remove or restrict any statutory consumer right or forum available under applicable law.

DOT10X™ reserves the right to modify or update this Terms & Conditions from time to time without prior individual notice.

 

Any changes will become effective when the revised policy is published on this website.

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Customers are encouraged to review the latest version of this policy before placing an order.